Legal Document

ku913 Terms and Conditions

Please read all the terms and conditions below carefully before using this platform. By registering with ku913, you are considered to have fully accepted these terms and conditions.

Last Updated: January 2026

These terms and conditions ("Terms") apply to the ku913 platform and all its services. These Terms form a legal agreement between you ("Member" or "User") and ku913. By accessing or continuing to use ku913, you are considered to have agreed to abide by all the terms described below.

Table of Contents

1

General Provisions

1.1 Scope of Application

These Terms apply to the ku913 website, mobile version and all associated services. The ku913 platform provides online gaming services for members in Bangladesh, including slots, live casino, cricket betting, sports events and much more.

1.2 Acceptance

By creating an account or using the platform on ku913, you acknowledge that you have read, understood and accepted these Terms, our Privacy Policy and our Responsible Gaming Policy.

1.3 Language

The original version of these Terms is written in Bengali. In the event of any dispute, the Bengali version shall be considered authoritative.

2

Eligibility and Registration

2.1 Age Requirement

You must be 21 years of age or older to register as a member and use the services on ku913. It is strictly prohibited for minors to create accounts or play games. ku913 may request proof of age verification at any time and reserves the right to suspend an account until verification is completed.

2.2 One Person One Account

Each person may open only one account. If a single person holds multiple accounts, ku913 reserves the right to close all such accounts and forfeit any bonuses held within them.

2.3 Providing Accurate Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing false or misleading information may result in permanent account closure.

2.4 Geographic Restrictions

ku913 services are intended for members in Bangladesh. Persons from regions where online gaming is legally prohibited may not use these services. Any member who accesses the platform by circumventing geographic restrictions does so at their own risk.

3

Account Management

3.1 Login Credential Security

It is your responsibility to keep your username and password completely confidential. This information must not be shared with any third party. You are solely responsible for all activities conducted through your account.

3.2 Account Sharing Prohibited

Sharing, transferring or selling your account to anyone else is strictly prohibited. If this rule is violated, ku913 reserves the right to close the account immediately.

3.3 KYC Verification

ku913 may request documents for identity and address verification at any time. If the required KYC (Know Your Customer) documents are not submitted, the withdrawal process may be put on hold. Accepted documents include national identity card, passport and driving licence.

If you notice any unusual activity on your account, contact our 24/7 live chat support immediately or email us at [email protected].

4

Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount at ku913 is ৳100 (one hundred taka) and this applies to every payment method. Accepted payment methods:

  • bKash — direct mobile wallet transfer
  • Nagad — direct mobile wallet transfer
  • Rocket — mobile banking service
  • Upay — mobile financial service
  • Bank Transfer — net banking or direct bank deposit

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500 (five hundred taka). A successful withdrawal typically takes 5 to 30 minutes to process, but may be delayed if KYC verification is incomplete.

4.3 Source of Funds

All funds deposited at ku913 must come from your own legitimate sources. Deposits made using a third party's account or card are prohibited. If money laundering or illegal financial activity is suspected, ku913 reserves the right to notify the relevant authorities.

4.4 Currency

All transactions on ku913 are conducted in Bangladeshi Taka (BDT / ৳). If currency conversion is required, ku913's designated exchange rate will apply.

5

Bonuses and Promotions

5.1 Welcome Bonus

New members at ku913 receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. To use this bonus, a 10x wagering requirement must be met, meaning you must wager an amount equal to 10 times the combined total of your deposit and bonus.

5.2 General Bonus Terms

  • Bonus offers are only valid within a specified period.
  • Each bonus may have separate wagering conditions — it is your responsibility to read the relevant terms before claiming a bonus.
  • Bonus funds cannot be withdrawn before the wagering requirement is fulfilled.
  • ku913 reserves the right to change, suspend or cancel any bonus programme at any time.
  • A member may not claim the same promotion more than once.

5.3 VIP Programme

ku913's VIP programme has five tiers. Weekly cashback applies at each tier:

  • Bronze: up to 0.3% weekly cashback
  • Silver: up to 0.6% weekly cashback
  • Gold: up to 0.9% weekly cashback
  • Platinum: up to 1.2% weekly cashback
  • Diamond: up to 1.5% weekly cashback

Moving up to a higher tier depends on your gaming activity and engagement with the platform. Detailed benefits for each tier are described on the ku913 VIP page.

For any bonus-related questions, contact our 24/7 Bengali live chat support. Please read the relevant terms and conditions carefully before claiming a bonus.

6

Gaming Rules

6.1 Game Rules

Each game on ku913 has its own rules, which are clearly stated in the game interface. It is entirely the member's responsibility to read the rules of the relevant game before participating.

6.2 Technical Issues

If a technical error or disconnection occurs during a gaming session, ku913 will determine the outcome based on server logs. Transactions that have been correctly processed are considered final.

6.3 Return to Player (RTP)

RTP is a theoretical long-term average that indicates what percentage of total wagers in a game is returned to the player. The RTP and other details for each game are available on the relevant game provider's website. The outcome of each round is independent and does not depend on previous rounds.

7

Responsible Gaming

7.1 Our Commitment

ku913 firmly believes in responsible gaming. Gaming is a form of entertainment — not a solution to financial problems. We are committed to helping our members develop healthy gaming habits.

7.2 Limit Setting Features

Members can set the following limits from their own account settings:

  • Daily, weekly or monthly deposit limits
  • Daily, weekly or monthly loss limits
  • Session time limits
  • Temporary break or self-exclusion

7.3 Self-Exclusion Policy

If a member feels that gaming is having a negative impact on their life, they may apply for self-exclusion at any time. While self-exclusion is active, no gaming or betting activity may be conducted from that account. For more details, see our Responsible Gaming page.

8

Prohibited Activities

If you engage in any of the activities described below, ku913 will immediately close your account, forfeit all funds and take legal action if necessary.

8.1 Fraud and Cheating

  • Attempting to artificially influence the outcome of any game
  • Playing games using automated bots or software
  • Using a false identity or fake documents
  • Attempting to gain unauthorised access to another member's account

8.2 Bonus Abuse

  • Opening multiple accounts to repeatedly claim bonuses
  • Attempting to withdraw without fulfilling the bonus wagering requirements
  • Applying coordinated betting strategies to gain artificial advantages from the bonus system

8.3 Other Prohibited Activities

  • Money laundering or illegal financial activity
  • Attempting to damage the security or infrastructure of the platform
  • Harassing or intimidating other members or staff
  • Unauthorised use of the ku913 brand name or logo
9

Intellectual Property Rights

9.1 Ownership

All content on the ku913 platform — logos, designs, graphics, text, software and other elements — is the exclusive intellectual property of ku913. Reproducing, distributing or modifying any content without prior permission is prohibited.

9.2 Limited Licence

ku913 grants you a limited, non-exclusive and revocable licence to use the platform for personal, non-commercial purposes. This licence does not permit you to use any part of the platform for commercial purposes.

10

Limitation of Liability

10.1 Nature of Service

The ku913 platform provides services on an "as is" basis. ku913 does not guarantee any specific outcome, uninterrupted service or freedom from errors.

10.2 Scope of Liability

To the maximum extent permitted by applicable law, ku913 is not liable for the following:

  • Direct or indirect financial loss from gaming
  • Loss caused by internet connection disruption
  • Loss caused by misuse of a member's account information
  • Failure of third-party services (payment gateways, etc.)
11

Service suspension and termination

11.1 ku913's Rights

ku913 may suspend or close any account without prior notice in the following circumstances:

  • In the event of a breach of these terms and conditions
  • On suspicion of fraud or deception
  • To comply with regulatory or legal obligations
  • When necessary to protect the security of the platform

11.2 Member's Rights

A member may close their account at any time. Upon submitting a closure request, valid funds and pending winnings will be paid out; however, any bonus for which the wagering requirement has not been met will be forfeited.

12

Changes to Terms and Conditions

12.1 Right to Make Changes

ku913 reserves the right to modify these terms and conditions at any time. Members will be notified by email or via the platform in the case of significant changes. Continued use of the platform after any changes will be considered acceptance of the revised terms and conditions.

12.2 Regular Review

You are advised to visit this page regularly to stay informed about the latest terms and conditions. The "Last Updated" date is always shown at the top of the page.

13

Dispute Resolution

13.1 Complaint Process

For any dispute or complaint, please first contact us via live chat or at [email protected]. Our support team will review your complaint and respond within business days.

13.2 Final Decision

The decision of ku913's authority will be considered final, particularly regarding game results and bonus-related matters. Fairness and transparency will be maintained in the resolution of all disputes.

13.3 Applicable Law

The relevant applicable laws and regulations will be followed in the interpretation of these terms and conditions and in the resolution of any dispute.

14

Contact Information

14.1 Support Channels

If you have any questions about these terms and conditions, please contact us through the following channels:

Our support team is always ready to serve you. Feel free to reach out for any questions or concerns.

These terms and conditions were last updated in January 2026. ku913 is always committed to protecting members' interests and providing a safe gaming experience.

Need more information?

Our support team is available 24 hours a day, 7 days a week to answer your questions in Bengali.

View FAQ Responsible Gaming